How 5C can help your team

5C LEADERSHIP PERFORMANCE SYSTEM

5C is a structured 12-week program that helps teams build that help people excel without burning out 

Watch this video to see how 5C works for leadership teams →

Watch this video to see what 5C is and how it works for leadership teams.

The cost of inaction

What leadership burnout is quietly costing you

Most leadership problems are covert. You may see them as missed opportunities, checked-out staff, and remote teams that smile on a Zoom call but are actually freaking out in private. Just know that by the time you realize it, it’s already been chronically festering, and it’s not getting better by itself.

The cost of losing a leader

When a senior leader quietly disengages and leaves, replacement typically runs 1 to 2 times their salary, plus six to twelve months of lost momentum on the projects they held.

The cost of slow decisions

Teams under chronic pressure second-guess, delay, or avoid hard calls. Every stalled decision compresses timelines, frustrates high performers, and erodes confidence in leadership.

The cost of poor communication

Misalignment lives in the space between meetings. Teams spend hours re-clarifying work that should have been decided once, adding silent overhead across the organization.

The cost of burnout at the top

Burned out leaders lead reactively. Trust declines, feedback never happens, and the team suffers the emotional weight of unstable leadership, which eventually shows up in attrition numbers.

The cost of cultural drift

When leadership behavior is inconsistent, there is no solid culture. New hires get trained slowly, long-time employees start to really consider leaving, and everyone is wondering where the company values went.

The cost of reactive restructuring

Organizations often address leadership gaps by reorganizing, hiring more, or letting people go. These are expensive moves for a problem that often started with how leaders communicate, or don’t. That’s preventable.

The cost of inaction

What does one burned-out leader actually cost you?

Burnout is a balance sheet issue. When one director, manager, or senior contributor walks out, the financial ripple hits every part of the business. Adjust the salary below to see your real exposure.

Why this matters

The cost is rarely just one salary.

When one key leader leaves, you are not just replacing them. You are taking on their unfinished work, stretching teammates to the max, and going through hiring lag time, training time, and the risk of hiring the wrong replacement.

Vacancy and lost coverage Institutional knowledge walks out the door, leading to uncovered or reassigned responsibilities for people who probably do not want them.
Hiring and ramp costs Recruiting, interviewing, onboarding, and time-to-productivity add up fast.
Mis-hire risk Even a conservative miss can compound the loss and destabilize the team further.
5C outcome snapshot 40% to 18% In a recent 5C cohort, burnout dropped from 40% to 18% in 12 weeks.
Illustrative turnover exposure model
$140,000
Vacancy period and lost leadership coverage $0
Interim coverage and workload redistribution $0
Recruiting fees and hiring process $0
Ramp loss and time to full productivity $0
Mis-hire risk, conservative estimate $0
Total exposure if they leave $0
5C investment starting at $4,000
per leader, 6 months
Protected value ratio ~0×
your 5C investment

Figures modeled on industry-standard turnover cost research and Carly's 5C participant outcomes. This is a strategic illustration, not a finance forecast.

A better use of development budget

Before you send one person to a conference, look at what else that budget could do.

Conferences can be valuable. But when the goal is real behavior change, the question is not whether people get inspired for a few days. The question is whether the investment changes how the team communicates, handles pressure, and works together after everyone is back at their desk.

Typical conference send-off

$4,000

to send one person, for three days.

  • Conference registration$1,600
  • Hotel$1,000
  • Flight$500
  • Per diem$500
  • Miscellaneous$400
What stays with the team One person comes back inspired for a few days, with a notebook of slides nobody else will read.
The same budget into 5C

$4,000

per leader, for 12 weeks of structured behavior change.

  • Twelve 75-minute live coaching sessionsincluded
  • Private cohort channel for spot coachingincluded
  • Recordings + transcripts of every callincluded
  • Worksheets, prompts, and applied toolsincluded
  • Accountability built into the programincluded
  • Applied to real meetings, not theoryincluded
What stays with the team Communication, trust, and pressure-handling habits the whole team can see and use, long after the program ends.

The conference is 3 days. 5C is 84.

$1,333 per day of inspiration vs $48 per day of behavior change

The point is not that conferences are bad. If you are already approving thousands for professional development, 5C gives that budget a more practical job: changing how your team actually operates under pressure.

Participant spotlight

From "I'm not sure I'd still be here" to staying and leading

Penny, 5C participant
Penny 5C Participant

5C probably happened at a time that I needed it.

Penny started 5C during a period of significant pressure at work. Like many high-performing people in demanding roles, the workload and expectations had built to an unsustainable level.

Anyone that's worked with me knows my frustration level toward the end of last year, to the point that I'm not sure that I would be here today.

Moments like this are where businesses lose people. When capable employees reach this level of pressure, companies often face disengagement, mistakes, or costly turnover. Penny began applying practical tools to manage stress and regulate how she responded to pressure.

She was honest about her skepticism, and she stayed anyway.

I wasn't completely open to this process, still not, but I've taken the things that work for me, the breathing, the stress relief, getting up and moving around.

For organizations, outcomes like Penny's matter. When employees have practical tools to manage pressure, they stay engaged, communicate effectively, and continue contributing at a high level rather than burning out or leaving.

Stayed

In role, post-program

Daily

Still uses the tools

12 weeks

Program duration

The 5C model: Consciousness, Connection, Communication, Consistency, Confidence

What 5C is

A structured leadership system, not another workshop

The wheel shows the five disciplines. The system is how those disciplines become behavior: sequenced, practiced, reflected on, and applied inside the real moments your team is already facing.

  • 01
    It builds practical leadership skills most professionals were never taught. 5C focuses on awareness, trust, communication, consistency, and confidence so leaders can handle pressure, feedback, conflict, and difficult conversations with more clarity.
  • 02
    It turns coaching into real workplace behavior. Sessions include structured discussion, applied exercises, and live coaching so participants can use the tools inside the meetings, conversations, decisions, and pressure moments they are already facing.
  • 03
    It is repeated long enough to become a habit. The weekly cohort structure, peer accountability, worksheets, recordings, and ongoing support give participants time to practice, reflect, adjust, and keep using the tools between sessions.
  • 04
    It strengthens the team by strengthening the people inside it. The goal is steadier leadership behavior, clearer communication, stronger trust, and a team that can perform without burning people out.

Why 5C is different from training, workshops, and one-off events

Most leadership development fades within a month. 5C is built to hold, because the work is structured, repeated, and applied directly to real leadership moments as they happen.

Not a one-off training

Change is built week by week over 12 weeks. New habits get tested, refined, and locked in under real pressure, not just learned in theory.

Not a morale event

The work is applied directly to your team's actual meetings, feedback conversations, and decisions. It shows up all week, not just in the session.

Not generic coaching

5C is designed around leadership culture and team performance by focusing on personal development, which is almost always overlooked in corporate work. The outcome is a steadier team because each person actually feels better individually.

How it runs

12 weeks. Three phases. One experience that builds.

Behavior change does not happen in a day. It happens in repetition. Each phase compounds the work of the last, so leaders leave with habits, not a binder.

Weeks 1 to 4

Foundation

Build self-awareness and a shared leadership language. Identify the patterns currently shaping team dynamics, communication, and pressure response.

Weeks 5 to 8

Application

Practice new communication and feedback habits under real pressure. Apply the work directly to current meetings, decisions, and team conversations.

Weeks 9 to 12

Integration

Lock in consistency and confidence at the team level. Leadership behavior becomes repeatable, not situational, and the cohort leaves with durable practices they won’t forget.

What each week looks like

One 75-minute live sessionCameras-on Zoom coaching with Carly, structured around a specific discipline and real team situations.
Between-session applicationShort prompts, tools, and worksheets designed to be used in real meetings, not in a workbook.
Private cohort channelDedicated space for connection, spot coaching, and surfacing issues as they happen during the week.
Recordings and transcriptsEvery session is recorded so participants can revisit moments that matter, or review with their own team.
Accountability structureA lightweight system to track wins, commitments, and behavior change across the 12 weeks.
No added meeting burden75 minutes per week, designed to replace reactive conversations, not stack on top of them.

Results that hold

A 12-week pilot, measured at the end

One team. 12 weeks. Six countries. No added meeting burden.

100%

Reported gains

Every participant reported measurable improvement in all the 5 Cs.

91%

Burnout reduced

Said the program helped them manage pressure better at work.

73%

Lower burnout by program end

Rated burnout 4 or lower out of 10 by the end of the program.

Who it is for

5C is built for teams ready for real leadership development

5C is a serious leadership investment. It works best with organizations willing to commit to behavioral change, not short-term activity.

This is for you if...

  • You are a CEO or director ready to invest in performance development that compounds.
  • You are an HR or people leader bringing leadership development into a culture transition.
  • You want your leadership team navigating pressure, feedback, and communication with shared language.
  • You understand real change happens in weeks, not in a single workshop.
  • You are willing to make this meeting part of your team’s normal work hours, not something extra.
  • You want measurable behavioral change backed by structure, not just inspiration.

This is probably not for you if...

  • You are looking for a one-time keynote or motivational speaker.
  • You want quick fixes or surface-level tips without structural commitment.
  • You are looking for a cookie-cutter program with no customization.
  • Your leaders are not bought in or unwilling to engage with the material.
  • You’d rather send your employees to an expensive conference than invest in their personal development.
  • You’re not willing to swap something out for your employees to make 5C feel manageable for them (eg, replacing another meeting with 5C).

From the cohort chat

Testimonials from 5C participants

These are actual messages from inside a 5C cohort. Not polished testimonials written after the fact. What participants typed, in the moment, as the work started landing at home and at work.

Participant

“I’m feeling much more confident now in all aspects of my life, if my confidence before was a 3/10, now it’s a 7/10.”

7 5:09 PM
Participant

“I bring problems to the team more, and am more intentional about feedback to the team.”

5 5:14 PM
Participant

“I approached a potential conflict differently than normal to get a different outcome and not create a conflict.”

6 5:06 PM
Participant

“I’m changing by trusting the process and being proud of the small goals.”

7 5:12 PM
Participant

“I am proud of myself for changing up my routine last week to get out of my negative emotions.”

4 5:10 PM
Participant

“Now I communicate better and more effectively with my colleagues.”

6 5:18 PM
Participant

“I’m proud of using my time wisely compared to other years.”

6 5:15 PM
Participant

“I have learned to cope in high stress situations.”

9 5:21 PM
Participant

“I’m not that shy anymore, and I’ve learned a lot from the people around me at work. I really appreciate that.”

8 5:15 PM

Why this matters: these are not curated for a website. They are the change as it’s happening. The kind of language you do not get from a one-off training.

Here’s what’s included in the every cohort:

Weekly coaching

Weekly 75min(ish) group Zoom coaching

Community support

Community of like-minded people committed to growth

Accountability system

Accountability system to track wins and progress

Private team connection

Private WhatsApp group for connection + spot coaching

Recordings + transcripts

Recordings + transcripts of every call (analyze with ChatGPT or revisit anytime)

Worksheets, prompts, and tools

Worksheets, prompts, and tools to deepen your progress

And most importantly, the chance to invest in real change with expert support.

Real leaders. Real shifts.

Real people. Real tools. Real shifts.

The 5C experience gives participants practical tools to regulate stress, communicate more clearly, build stronger relationships, and move from knowing what helps to actually doing it.

From knowing to doing

“This process really helped me take actionable steps.”

Practical tools for routines, stressful calls, anxiety regulation, and better daily energy.

Stronger team connection

“I was more comfortable approaching somebody regarding work. It made a huge difference.”

The program helped people build trust faster and communicate more comfortably at work.

Centered through change

“The coping mechanisms I learned really, really helped and centered me.”

Useful proof for leaders and teams navigating role changes, pressure, and transition.

More open, more connected

“I’ve really enjoyed connecting with everyone and opening up more.”

This shows the human outcome: more openness, trust, and belonging inside the team.

By the end of the program, 0% of participants reported extreme burnout.

Based on post-program participant feedback from a 5C team cohort.

FAQ

Questions leadership teams ask

We are going through a merger, RIF, or rapid growth. Is now the right time?
Often, yes. These moments put the most pressure on leadership behavior, communication, and culture. 5C is regularly used by organizations moving through M&A integration, reductions in force, post-Series-A scaling, and other transitions where leadership consistency becomes a performance issue.
Who in the organization should participate?
Most organizations start with a pilot cohort of 8 to 15 leaders, typically a leadership team, a department, or a matrixed group that are navigating similar issues. Common starting points include executive teams, newly-scaled management teams, or teams moving through transition, either growing or shrinking.
What results can we expect?
Participants consistently reported clearer communication, stronger relationships with coworkers, reduced burnout, stronger team stability, and more confidence with their jobs. In the most recent 12-week pilot, extreme burnout was eliminated, and almost all of the team members labeled their burnout as a 2 out of a 10-point scale, which was not the case before 5C. And 91% of them said they left with practical tools to manage stress. Results depend on the team’s buy-in and willingness to change during the 12-week experience.
How much time does it take per week?
One 75-minute live session per week, and about 5 extra minutes per day to interact with the cohort. Organizations often replace a weekly team meeting with 5C and instead of that causing problems, it creates more productivity as the team works together to solve issues outside of their normal meeting time.
Is 5C virtual or in person?
5C is delivered live over Zoom with cameras on. This format allows leaders across locations and time zones to participate together, which has been especially useful for distributed and international teams. In-person team retreats can be added for cohorts that want a concentrated kickoff or mid-point.
Do you work with teams outside the US?
Yes. 5C has been delivered to distributed teams across six countries, and the cameras-on Zoom format is specifically designed to hold international and cross-functional cohorts together.
What does it cost?
Investment depends on cohort size, scope, and whether you want supporting team coaching or retreats included. Most organizations start with a complimentary conversation to figure out the exact scope before pricing is shared, so the number actually works for what your team needs.
Do you offer group discounts?
Yes, absolutely. The larger the group, the lower the cost per person.
How do we get started?
Talk to Carly (complimentary, of course)! She’ll do an assessment with you to figure out if this is the right approach. If it is, she’ll give specifics on group discounts and what to expect for the investment.
What is 5C in one sentence?
5C is a 12-week leadership performance system that helps teams build the self-awareness, communication and consistency needed to excel at their jobs without burning out.
How is this different from a workshop or one-off leadership training?
Teams meet for 12 weeks, so new leadership habits start to form, then are immediately applied, and get stronger over time instead of fading within a month.

Ready to see what 5C could do for your team?

In a short complimentary conversation, we will figure out if 5C is the right fit for your team and what they are facing. If your team is growing, shrinking, restructuring, or just needs a crash course in leadership, let’s talk.

Ready to get started?

Go ahead and book time on my calendar directly, whenever it works for your schedule.


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